The grand opening of The Peninsula Paris ? Titanic work requiring over 900 workers in the hotel that has 200 luxury rooms including 34 suites, six restaurants, an 1,800 square meter spa, a 20 meter pool, and a fleet of vehicles for hotel guests. Parisian luxury hotels at their apex, truly a “city in the city,” made up of 600 employees, carefully recruited by Nicolas Tessier, a Vatel 2005 alumnus, who was hired in February, 2014 in the Human Resources department of the Hotel.
The first European palace of the Hong-Kong based Peninsula brand opened in Paris on August 1st, 2014. In February, you were hired as the Assistant Human Resources Manager. How did you get this job?
For the past four years, the name The Peninsula Paris, has been on everyone’s lips in hotels in Paris. I impatiently waited for it to open, read everything I could about the group and their Parisian project and I understood that I shared the same values that Peninsula Group defends. Values of respect, generosity, humility and well-being of all employees are some of the strengths that made me want to work one day in Human Resources. So without a minute of hesitation, I sent in my application to Sylvie Quintin, the Human Resources Manager, who gave me the opportunity to show my passion for the hospitality industry and my drive to work in Human Resources when she first interviewed me for a job. Then I had the opportunity of meeting Nicolas Beliard, the General Manager. These interviews confirmed how important human values are for Peninsula and I insisted on how motivated and committed I was to participate in this adventure. I sincerely thank them for trusting me and giving me all these opportunities to continue learning in this job.
What are you doing to prepare the grand opening of this exceptional hotel?
Opening a hotel like The Peninsula Paris is an extraordinary adventure. We all start out with a blank page and we want to succeed in every field. To do this, we brainstorm a lot, getting feedback from all the others to make the best decisions. And we never forget the core of the hospitality industry: wanting to make others happy. I hope that all those who participated in the events we undertook, felt this.
Today our priorities in the Human Resources department are to finish recruitment of 520 employees for the hotel’s grand opening and then reaching a total of 600 in a few months, and of course making good working teams and coaching our employees. We meet both professionals and students in job fairs, or when we present our Group at schools. Each time, we can see how all these candidates smile, and really want to be a part of our teams, and that’s the greatest way for them to thank us.
Can you give us a few facts and figures about Peninsula Group hotels?
The Hong Kong and Shanghai Hotels Limited, which owns the Peninsula Hotels brand, is a family owned group managed by Sir Michael Kadoorie. Very present in Asia with six hotels, but also in the United States with three hotels, the Group is making its European entrance in Paris, with the opening of its tenth hotel, on August 1st, 2014.This hotel, which defines new standards in design, luxury and comfort, is yet another milestone in the brand’s approach to excellence, conferring a new level of distinction to Paris, the City of Light.
I had an incredible experience in the Le Meurice Hotel. Dorchester Collection was with me all along my career and I was able to have held four different jobs.
First of all I started off as the Human Resources Assistant in charge of the payroll for three years. I was then promoted to Payroll Manager for two years, before become the Human Resources Coordinator, in charge of employee trade union relationships, and then Assistant Human Resources Manager. Each time I was promoted, the Le Meurice Hotel trained me for my new functions and helped me understand their stakes. The Dorchester Collection training program is an ongoing one. The farther you go in your career, the more training they give you with more managerial information. I totally loved working at the Le Meurice. And I’m very grateful for all the opportunities Management of this hotel gave me.
Why did you choose Vatel and what memories do you have? How did Vatel courses (theoretical courses, practical applications and internships) respond to your needs and expectations?
I was 16 when I had a summer job in a hotel-restaurant. I started off by serving breakfast, working at the front desk, and cleaning the rooms, and then I became interested in all the different jobs that this sector of activity had to offer. And in my last year of high school, I decided not to continue my higher education in law as planned, but in hotel management. I started to look for a school that would give me both theoretical and practical knowledge.Vatel met my criteria. Learning to confront reality in the workplace, by applying theoretical knowledge, for me, was something that was essential. So that’s when I applied to Vatel without any precise idea of what I wanted to do upon graduating.
I remember my first year of schooling where my internship took place in the Plaza Athenee Room Service department. That confirmed for me that I wanted to work in the future, in a luxury hotel environment. I saw staff with an eye for details, innovation and the desire to do everything possible to make their guests’ stay an unforgettable one. Then in my second year, I did my internship at the Hotel Scribe at the Front Desk. At the end of this internship I knew that I wanted to continue and work in Human Resources. I wanted to continue working in luxury hotels but also to be able to build more long lasting relationships with employees than those we were able to have with our guests. I wanted to participate in managing the careers of my fellow employees. When I did my final internship in the Human Resources department of the Park Hyatt Paris Vendome Hotel, I knew I had made the right choice for my career.
Vatel allowed me to confirm my choices little by little. What makes this school so very strong, are the courses given by professional faculty members and instructors, as well as the internships we do in luxury hotels.
What advice would you like to give to Vatel students who would also like to work in Human Resources?
This is a department where you really must love your job. Whether it’s in training, recruitment, social laws, or whatever, wanting to accompany your fellow employees on a daily basis and help them become personally fulfilled in their job must be your top motivation.
I’m aware that my schooling helped me transform myself quickly. Because I had worked with operational teams in my internships, I was quite aware of what really took place in these jobs, and it was easier for me to know what these employees really needed and expected. If I had some advice to give to those who want to work in Human Resources, I’d say that you have to like working with people, know how to manage teams, federate all sides and manage conflicts. On a daily basis, you have to be able to anticipate problems, be a good listener, be open-mined, intuitive, know how to deal with the unexpected and be a good trouble-shooter, while remaining firm, depending on the situation.
Engagement actif de Mr Azema dans la lutte contre la drogue à travers des formations et de la sensibilisation!Read more
Rejoignez Vatel au Caudan Arts Centre le 1er et 2 septembre !Read more
Rejoignez-nous au SVICC du 25 au 27 Aout - Salon Prêt à Partir avec Vatel Mauritius !Read more
Realising your career aspirations has never been closer to home. Your bright future awaits now at Pierrefonds Campus, an inclusive lifestyle student experience to make you thrive within a supportive, green and diverse learning environment.Read more
Becoming a chef cannot be improvised.Read more
Vatel Business School enables young entrepreneurs to live their passion.Read more
After Covid and despite the postponement of the HSC exams, we are relaunching the Vatel Quiz Inter Collèges.Read more
My journey at Vatel Mauritius started back in 2017 as a novice in hotel industry. As I went around and kept discovering the hotel operations and the industry - my path at Vatel rhymed with an overall reassessment of myself.Read more
Passionate about travel, gastronomy and new encounters, I have naturally focused on the hotel industry. The perfect balance between studies and practical internships is what attracted me to this institution.Read more
I am 26 years old and a Alumni at Vatel Mauritius, I studied in culinary arts in Perth and I’ve worked in fine dining establishments such as ascot Perth racing, Crown Perth, bistro 2I, silk road, Bentley pines restaurantRead more
A soul of hospitality and a heart of humanity is a house full of love, growth and peace. I have always been passionate about the hospitality industry and to be a Rooms Division Director is a dream that I have been carving for years.Read more
I have always been attracted by the hospitality industry since a young age. I decided to pursue my studies in this proactive sector as I know it would allow me to meet new people every day and learn about new cultures to open myself to the world.Read more
More and more human communities consider ecotourism to be a solution that promotes their way of life, and preserves their culture and biodiversity surrounding them.Read more
Martin Rousset, a Vatel Nimes student, flew to Antananarivo for Vatel Madagascar’s specialization in ecotourism management for his last MBA year.Read more
The tourism sector, one that now attracts millions of young students throughout the world, is in tune with globalizationthat is currently being overturned by inequalities and environmental threats.Read more
Vatel Rwanda started in 2016, we began to prepare the first intake for 2018, headed by Nicole Bamukunde, a Rwandese graduate of Vatel, and who has worked in startups in her country, which is totally renewing itself.Read more
This last week of November, 339 5th year students competed in English for 1st place on the podium.Read more
Hi everyone. I am Ganeshwaree Sumbhoo, a third-year middler at Vatel Business School Mauritius. I am someone pretty positive about every aspect of life.Read more
Sister beauties are a rare find in the fashion industry, more so with wit and intelligence. This week, our "we are" series gets bolstered up by the appearances of model siblings - Anaïs and Felicia Lagrosse, both from Vatel Business School Mauritius.Read more
Hello everyone. I am Yashil Naga, a first-year junior at Vatel Business School Mauritius. I am particularly thankful to the editorial team of 'The Vatelian' for this marvellous opportunity given to share a few words with you all.Read more
Blessed are those students who earn themselves an internship not only challenging but inspiring. Whilst, on a roll and enviable, are those who get the possibility to learn and evolve alongside their revered mentor.Read more
Vincent Berthelot, just another third-year middler of ours, is no brick-and-mortar retailer. Yet, contrary to others, he already aces his line of production founded only last April.Read more
Hello, world! I’m Shania Rampersad, a third-year middler at Vatel Business School Mauritius. Join me as I describe my experience as a Vatel student, how I was open to a rich and thriving journey full of challenges and opportunities so far.Read more
Generous, lively, charming, bright.. we might probably run out of superlatives to best describe the soul about to come to light.Read more
Hello. I am Zubeir Burkutally, a third-year bachelor degree senior at Vatel Business School Mauritius.Read more
There's Nicolas Quin, an 18" BA/ MBA alumnus of French origin; then there's Luvesh Dhurmea, a fourth-year senior from Mauritius itself.Read more
Deux semaines après que l'Université ait annoncé que le personnel non-enseignant pouvait se présenter au bureau, les autorités locales ont decrété l'état d'urgence suite aux conditions météorologiques défavorables qui prévalaient alors depuis mercredRead more
Some 110 students will start university term as from Monday 19th April 2021 and would return to campus for face-to-face learning sessions, as guidance from local authorities allows…Read more
Since December 2020, Vatel Business school Mauritius has launched a new concept called "Be our guest".Read more