La Clef de Barcelone, this astonishing city of a thousand colors, that never sleeps? All you have to do is ask Emilie Ehrmann Fletcher, a Vatel 2010 graduate, if you want to make the most of your visit to the Catalan capital!
After having spent five years in very different jobs in the most beautiful hotels in the city, at just the age of 25, Emilie has become an entrepreneur, creating her own special events agency. And she’ll now unlock the door and tell us her story.
So how did you come to Barcelona after you finished Vatel?
When I was doing my last year, I started working both at the Park Hyatt Paris Vendome Hotel - where I did my first internship - and at the same time for Potel et Chabot, so that I would be able to continue to learn more about reception arts required in special events management. At the same time I kept my eye on job offers in and around Paris, and quickly wanted to start looking abroad. I sent an application to the Hotel Arts Ritz Carlton in Barcelona, where I had done my Vatel second year internship. Less than a month later, I began working in the hotel restaurant and bar.
Two months after I arrived, I was promoted as the Assistant Restaurant Manager, where 550 meals per day were served. And then two months later, I climbed another rung on the ladder, becoming the “Banquet Captain.” And that’s where I was able to supervise the greatest events from A to Z, with up to 3,500 people attending: weddings, baptisms, meetings, cocktails, tournaments, off site meetings, etc. I learned a lot doing this, but I wanted to have another type of challenge with it.
And then I had the opportunity of being responsible for the creation and promotion of a brand new restaurant that the hotel’s former Assistant General Manager was setting up. I started working at the Lata-Bern@, which was still being built, and they gave me a ‘carte blanche.’ Whether it was to select menus, the wine list, dishes and glasses, furniture and decoration without forgetting to work on strategic communication, management, promotion and recruitment, etc. I was in charge of everything! A year later, the restaurant was doing well, its client bases were both new ones and repeat customers, it was recognized by the press as well as by other professionals; we had succeeded in creating a viable product. So it was time for me to move on in my personal and professional development.
I started looking for another job, because I had met the goal I’d set for myself. Right at the same time I started being “hunted” by recruitment officers, who had read my profile on professional social networks. And one of the offers caught my eye: Operations Manager in a hotel and restaurant recruitment agency. I would be in charge of recruitment, training, special events follow-up and customer relations.
I only stayed in this job for a few months, because it wasn’t what I had expected, in spite of the interesting events that I managed such s the Mobil World Congress 2014 and the Referendum du Futbol Club Barcelona where I had to supervise the waiters for these two events with nearly 7,000 attendees!
After that I started working with the R&B employees in the Grand Hotel La Florida, a five-star hotel and member of the prestigious Leading Hotels of the World as the F&B Supervisor. Another experience that really differed from what I had done previously, but one that continued my professional project that I had decided on long ago.
Today I feel that I’m completely ready to be considered as legitimate for the local profession and to become my own boss. This is why I decided to create my own special events management agency that I named the Clef de Barcelone, where I will be the preferred contact person for my clients in order to propose to them, according to their needs, all the incredible resources this city can offer.
What do you like the best about this career that you built step by step?
A lot of things: I’m never bored, I meet people from different walks of life and I have fun every day! Jobs concerning the arts required for receptions are very motivating and satisfying. You have to give yourself 100% so that your events will be perfect, and when they’re finished you’ll really feel great.
Do you think that Vatel took part in realizing your human potential?
Vatel made me a true professional even before I started looking for a job. I didn’t need time to get used to the realities in the workplace like those who attended other schools do. When an employee is efficient and ready to manage teams as of his or her very first day, that’s something that all recruitment officers appreciate!
I remember my first day at Vatel in the Paris restaurant, with real customers: we quickly assume the role that is ours and we’re really receptive to advice from second year students who were in our shoes just a year before and who just got back from doing four-month internships. And I also remember when I returned from my second year foreign internship and where we all shared the experiences we had with our classmates. I think that just in our class, students went to every continent and did every job in our field! I told them about what I experienced in Spanish hotel management: a type of close proximity management with a lot less hierarchal levels and one that was based more on a trusting relationship where a family-type spirit is also very important.
Do you have any advice to give to future Vateliens?
What I remember about my personal experience is that I was able to learn something new in each job. You have to know how to shine, wherever you are, and shine for everyone you meet. People have to remember you, your effectiveness and how friendly you are. And this is true whether you are an intern or an employee! If you rise to this challenge, doors will open for you, all around the globe, in all types of jobs and you’ll be able to choose the one you want!
Given this difficult situation that we are currently facing, we are proud to announce that we are welcoming our October batch students this Monday, 26th for another year of engaging learning opportunities.Read more
RED RIBBON WEEKRead more
It is with great joy that we welcome our students back to Vatel schools. Of course, the virus is still around and so. we must all – cheerfully - respect the health measures put in place in our schools and training restaurants and hotels.Read more
Reconnect with nature and learn beyond the four walls of their classrooms!Read more
In line with our social commitment ‘Education for all’, we had provided training sessionsRead more
We were honored to welcome His Excellency the Ambassador of France Emmanuel CohetRead more
Despite the tough times prevailing the hotels in Mauritius, their hospitality remains promisingRead more
During the second half of March, Vatel Maurice organized a photography competition.Read more
The April intake has been postponed for three weeks behind the start date, originally planned for April 6. On April 27, 2020, more than 150 students took the path of their keyboard and screensRead more
Since the advent of Covid19 the world has changed and our industry has suffered the worst crisis it has had, since modern tourism has existed.Read more
The Covid-19 pandemic has greatly impacted the tourism industry. Vatel Group has decided to provide hotels and restaurants with free access to its online platform of training modules, Vatel E-learning.Read more
CORONAVIRUS – Note d’information N°7Read more
LET'S STAY CONNECTED, UNITED AND SAFERead more
CORONAVIRUS – Note d’information N°4Read more
CORONAVIRUS – Note d’information N°3Read more
The hospitality and tourism industry puts people in touch with an ever-increasing and constantly changing world, making it the only one of its kind.
Read our mission.
Serving others is a priceless quality in the hospitality industry, but not just there. Students with a degree in hotel management are attractive to employers: their qualities make them champions in all types of professions.Read more
The 26th Eurhodip conference took place in Istanbul from October 16 though 20th, with the theme “Together, let’s build bridges.” Roughly a hundred participants from 25 countries and 35 schools attended this event.Read more
LE GRAND BOND DU TOURISME EN AFRIQUE QUELLES OPPORTUNITÉS POUR MAURICE L’Ile Maurice a réussi à se positionner comme une destination touristique reconnue internationalement Pourtant elle accueille relativement peu de touristes en provenance du coRead more
With schools throughout the world, nearly four decades of development, the art of hospitality raised to its highest level... And at the heart of the curriculum that made the group’s world recognition: the professors, heralds of Vatel pedagogy.Read more
L’ « Option Croisière » comprend 2 types d’enseignements : les enseignements « obligatoires et légaux » et les enseignements « généraux. »Read more
You are a passionate hospitality professional looking to a rewarding future? Join our flexible MBA program to add value to your net worth. Get connected with our pool of experienced lecturers. Extend your network by becoming a Vatel Alumni.Read more
Senior F&B Instructor at Vatel Bangkok, Isabelle Ferchaud is also the Vatel application restaurant Manager.Read more
Dans le cadre de son expansion locale et régionale, Vatel Hotel & Tourism Business school recrute des enseignants qualifiés pour intervenir au niveau Bachelor et MBA.Read more
Each year our Group School directors, getting together for the Vatel International Convention, use today’s experiences to continue to invent tomorrow’s schools for our future hospitality professionals.Read more
Vatel cultivates the qualities required to be a good professional in the hospitality industry: being fluent in foreign languages, knowing how to work with other cultures... Hoteliers are attracted by Vatel students’ resumes, as Vateliens can tell us.Read more
François Perraud feels both a hotelier and a financial controller, an expertise that he likes to pass on to Vatel students.Read more
Jeremie de Fombelle has always loved resorts and has seen many of them, before coming to Mauritius. And this is where he really fell in love! But economic competition is stiff. How can you stand out, if not by the quality of your management?Read more
A professor of marketing, corporate promotion and negotiation, Sophie Lot loves adult education and teaches at Vatel Switzerland.Read more
Thanatat Boonpeng: a young Vatel graduate at Siam Kempinski Hotel Bangkok.Read more
Every day, Vatel students and instructors prepare for class, study, and fan the flames of their curiosity, thanks to the cutting-edge digital library provided by the ScholarVox platform. Come right this way for digital access to knowledge!Read more
An MBA specializing in ecotourism opens in Madagascar. This island has all it takes to materialize this demanding approach of responsible and innovative tourism.Read more
New ideas, enthusiasm, the desire to embrace a gourmet universe: Jerome Ferrer’s story has all the ingredients that inspire the best “success stories” to strategy professors!Read more
The hospitality and tourism industries are particularly concerned by sustainable development. And what if Vatel alumni played a key part in this transition towards more environmentally friendly hotel management?Read more
Travel broadens the mind, as the old saying goes. It also leads to unconventional restaurants. Let’s meet two Vateliens who founded Le Kaya Restaurant in Tignes.Read more
Besides having a Bachelor or an MBA Vatel, what does being a Vatelien mean?Read more
Throughout their entire careers, Vatel alumni remain in touch with their schools. This is also true for Kevin Tessieux, who has never forgotten that he was also once a student, and who now shares this knowledge with students today.Read more
Chahrazade Baroudi, a Vatelien since 2013, describes her job as Marketing and Communication Manager in IDAM, Alain Ducasse’s restaurant on the top floor of the Doha Museum of Islamic Art, in Qatar.Read more
Future hospitality professionals, welcome to Vatel’s 100% management simulation serious game! For an entire week and on three continents, MBA students met the challenge of managing a 4-star hotel and a resort in the Indian Ocean. The winners are...Read more
Who is Gaelle Garnier, the new manager of the network of 35,000 Vatel alumni throughout the world? Let’s meet a Vatelien who works with Vateliens!Read more
The 25th Eurhodip conference, which Vatel took part in, took place in Croatia. Targeting responsible tourism, this conference allowed participants to have more information on opening higher education courses in the field of sustainable development.Read more
Designed to address the needs of the global hospitality industry, the Marco Polo program strengthens the international profile Vatel students have and has just received the prestigious Best Innovation in an Educational Program Award.Read more
Graduated in 2011, Alexis Bouche began his career in England. Six years later, he returned to France and is now the Sales Manager of the 5-star hotel, Villa Maïa.Read more
Nearly 40 years old, and now 50 campuses in 32 different countries: Vatel Group opened its first school in Paris and is continuing to grow and duplicate its innovative educational concept in schools abroad.Read more
Trained at Vatel Nimes ten years ago, Chloe Wu has a brilliant career in China. She no longer works in the hospitality industry, but has not forgotten her passion of hospitality and service...Read more
The Vatel International Research Center in Hotel and Tourism Managementhas just published the 10th edition of its Journal, which targets research and reflections on changes taking place in the hospitality and tourism industries.Read more
Curiosity, humility, team spirit... A Vatelien shares his commitment to values his school transmitted to him.
The same international spirit that students have Vatel and 4 students in nursing undertake a humanitarian project in Madagascar.Read more
A traveler - salesman - ambassador, Marco Polo introduced Asia, at that time nearly unknown, to Europe. This inspirational fate has given its name to Vatel’s international exchange program, where students can study at another Vatel campus for a year.Read more
The most senior representatives in the international hospitality industry give Vatel the Best School Hospitality Award. An entire profession thus acclaims them.Read more
Learning the skills needed to be a manager, quick employability, international careers... Vatel, the passport that gets you hired. See the video.Read more